RFIs and tasks

An unanswered RFI is a claim in waiting

The problem is never raising the question. It is noticing three weeks later that nobody replied, by which time the delay has already happened and somebody is going to pay for it.

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The question, the answer, and the date of each

An RFI is worth exactly as much as the record of when it was asked and when it was answered. Those two dates are what turn a delay into an entitlement, or fail to.

QScope keeps the question, the answer and both dates on one record, and counts the days it has been open.

  • Question, who it was raised with, and the date raised
  • Answer and the date it was given
  • Days outstanding counted from today, not from memory
  • Guests can raise and answer where you allow it
RFIs
Outstanding on this project
QuestionRaisedStatus
Confirm lintel spec over new opening4 AugOpen 16 d
Drainage invert level at MH311 AugOpen 9 d
Finish to exposed soffit2 AugAnswered
Open on this project2

Counted where you will see it

A list of open items on a report nobody opens is not a reminder. QScope puts the count on the sidebar of the project, next to the tab, so the number in front of you is the number outstanding.

Tasks work the same way: an owner, a due date and a status, counted in the same place.

  • Open RFI and open task counts shown in the project sidebar
  • Tasks carry an owner and a due date
  • Closed items stay on the record rather than disappearing
  • Everything recorded in the audit trail with who and when
Tasks
Open actions
TaskOwnerDue
Measure remeasured drainage runsAdrian22 Aug
Agree star rate for VO-04M. LewisToday
Chase making good certificateAdrian7 Sep
Open tasks3
Questions

What surveyors ask before they start

Is this a replacement for a site RFI system?

No. If your main contractor runs RFIs through a dedicated site platform, keep using it. This exists so the commercial record of a question that affected time or cost sits beside the valuations, rather than in a system you lose access to at the end of the job.

Can a subcontractor raise an RFI?

Yes, with comment level access. Their entry is recorded against them in the audit trail, so the record of who asked and when survives.

Do RFIs link to variations?

Not automatically. An RFI that turns into an instruction becomes a variation, and you record it as one with its own valuation basis. Keeping them separate is deliberate: a question is not a change until somebody instructs it.

What happens to open items when a job finishes?

They stay on the record. Closed and open alike, with their dates, exportable with the rest of the project.

Related

The rest of the commercial picture

Try it on your next valuation

Not your whole portfolio. One live job, one certificate. If it does not save you time the first time you use it, walk away and take your data with you.